How do I get a new gas card Eon?

To get a new card you can call us on 0345 303 3040.

Can I top up Eon gas card online?

You can top up using our App, online, by phone or at the Post Office. You can also set up alerts when your credit is running low.

What happens if my emergency credit runs out?

What if I don’t access my emergency credit, or I use it up so it runs out? Once you’ve run out of credit, your energy will disconnect and go off supply – but don’t worry, as soon as you top up, it should automatically reconnect when you insert your key or card into the meter again.

Is a gas card meters more expensive?

Why are prepayment meters usually more expensive? One of the main reasons prepayment meters are generally more expensive than standard credit meters is simply that they are more effort for the suppliers.

How do I get emergency credit on my gas meter?

How to use emergency credit on your Pay As You Go gas meter

Insert your gas card into your meter.
You’ll then have the option to use the emergency credit. Accept it by pressing the red button ‘A’.
You’ll need to top up to return to normal use. Press the red button ‘A’ once to see how much you owe.

Can I top up my pay as you go meter Online?

If you’re a Smart Pay As You Go customer, the easiest way to top up without leaving the comfort of your sofa is to access your online account. You don’t need your smart meter number, and if you save your debit/credit card, future top ups will take you just a few clicks.

What is friendly credit?

Friendly credit hours are a feature on prepayment electricity meters that let customers keep using electricity, even after you run out of credit (or emergency credit) during evenings, weekends or Bank Holidays.

Does emergency credit run out at night?

Emergency credit means that you shouldn’t be left in the dark or the cold in the middle of the night. If the credit you’ve loaded onto your meter runs out in the middle of the night, you won’t be cut off straight away. You’ll be given a certain amount of time until the shops open again and you can top up your credit.

Does EON have a standing charge?

A standing charge is what you pay us for providing your supply of gas, electricity or both. It’s part of your tariff, every tariff we offer includes a standing charge. You pay this daily, whether you’re using energy or not. Think of it like paying line rental for your phone.