How do I speak to someone at Georgia DFCS?

The DFCS Customer Contact Center is also available for inquiries at 1-877-423-4746.

How do I apply for food stamps in Dekalb County?

Online: Log on to and select “Apply for Benefits.” Hours available to apply are Monday-Friday 5 a.m. to midnight, excluding weekends and holidays. By Phone: Call the Customer Contact Center at (877) 423-4746 to submit an application by telephone.

How long does DCFS take to investigate in Georgia?

An investigation lasts from 30 to 60 days and is dependent on the circumstances of the case. What is a safety resource placement? A safety resource placement is a temporary out of the home placement for a child until CPS completes an investigation or until further notice.

Is Ga EBT customer service 24 hours?

Call the Customer Service Helpdesk anytime 24 hours a day, 7 days a week to select or reset your PIN at 1-888-421-3281.

How do I contact a social worker in Georgia?

If you are unsure of who to call: Please call 1-800-Georgia which is a toll-free service for citizens seeking state services but don’t know who to contact. Individuals can also contact the Georgia Department of Human Services’ DHS Office of Constituent Services at (404) 651-6316.

How do I report a DCFS caseworker in Georgia?

How can we help?

Call Us. Primary: (404) 657-3433.
Mail.

What cant CPS do in Georgia?

Although CPS can show up to your home without notice, they cannot enter without your consent. Unless CPS has a court order, or they believe your child is in immediate danger, they can’t enter your home unless you say it’s okay. If you turn away a CPS worker because you feel unprepared, ask to schedule for another time.

How do I unlock my EBT card in Georgia?

Call the Customer Service Helpdesk anytime 24 hours a day, 7 days a week to select or reset your PIN at 1-888-421-3281. DO NOT try to guess your PIN. The fourth time you enter the wrong PIN, your account will be locked. You will need to call the Customer Service Helpdesk to reset your PIN.